Privacy Policy

Last Updated: June 16, 2026.

Introduction

At Basswin Casino, accessible via basswincasinos-uk.com, the privacy of our visitors is of paramount importance. This Privacy Policy document outlines the types of personal information that is received and collected by Basswin Casino and how it is used.

We are committed to protecting your privacy and ensuring you have a positive experience on our website. This policy describes our practices regarding the collection, use, and disclosure of your information through our services, in strict accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site.

Information We Collect

We collect several different types of information for various purposes to provide and improve our service to you.

Personal Data

While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

  • Email.
  • First name and last name.
  • Phone.
  • Residential address, State, Province, ZIP/Postal code, City.
  • Date of birth (to verify age requirements).
  • Financial information (related to payment methods such as Visa, Mastercard, and e-wallets).
  • Identification documentation (as required for Know Your Customer (KYC) and Anti-Money Laundering (AML) compliance).

Usage Data

We may also collect information on how the service is accessed and used. This usage data may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Legal Basis for Processing

We process your personal data based on the following legal grounds under the UK GDPR:

  • Contractual Necessity: Processing is necessary for the performance of the contract between you and Basswin Casino.
  • Legal Obligation: We are required to process information to comply with UK gambling regulations and financial reporting requirements.
  • Legitimate Interests: We use data to improve our services, ensure site security, and prevent fraud.
  • Consent: Where you have provided clear consent for specific processing activities (e.g, marketing communications).

Use of Your Information

Basswin Casino uses the collected data for various purposes:

  • To provide and maintain our service, including monitoring the usage of our service.
  • To manage your account and provide customer support.
  • To notify you about changes to our service.
  • To allow you to participate in interactive features of our service when you choose to do so.
  • To gather analysis or valuable information so that we can improve our service.
  • To detect, prevent, and address technical issues.
  • To comply with our legal obligations, including UKGC (United Kingdom Gambling Commission) licensing requirements regarding responsible gambling and financial integrity.

Retention of Data

Basswin Casino will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable UK laws and tax/revenue requirements), resolve disputes, and enforce our legal agreements and policies.

Disclosure of Data

We may disclose your personal information in the good faith belief that such action is necessary to:

  • Comply with a legal obligation.
  • Protect and defend the rights or property of Basswin Casino.
  • Prevent or investigate possible wrongdoing in connection with the service.
  • Protect the personal safety of users of the service or the public.
  • Protect against legal liability.

Security of Data

The security of your data is important to us, but remember that no method of transmission over the internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. We employ industry-standard encryption, firewalls, and access control measures to safeguard your information.

Your Data Protection Rights

Under the UK GDPR, you have several rights regarding your personal data:

  • Right of Access: You have the right to request copies of your personal data.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.
  • Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Payments and Financial Security

For users in the United Kingdom, we support various payment methods. When you use these services, your financial data is handled by our PCI-DSS compliant payment gateways. We do not store your full credit card details on our internal servers; instead, we rely on secure, encrypted tokens provided by our payment processors to facilitate transactions.

Responsible Gambling and Protection

In alignment with UKGC guidelines, we monitor player activity for signs of problem gambling. Data collected for this purpose is processed with the highest level of confidentiality. If you or someone you know is struggling with gambling, we encourage you to utilize UK-based support resources and helplines, which are accessible through our dedicated Responsible Gambling section.

Links to Other Sites

Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this document. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: [email protected].